16101 La Grande Drive
Toll Free: 866-470-0887
International Fax: 732-559-7143
Domestic/U.S. Fax: 866-464-4424
Having Touble? Need Help? Find your department and issue below for the best contact information.
Contact for any questions related to financial transactions, equipment returns, or DIRECTV receiver escalations.
Contact for resale documentation and insurance updates.
Contact for questions related to the DIRECTV MSO programs, CenturyLink, and other partner programs.
Ext 2040 and 866-813-1511 Option #3
Contact for technical support with DIRECTV and Exede system installation and service. They can also provide product information and troubleshooting for all Perfect 10 products and accessories.
Installation Services Group/Exede Support
Contact for assistance with Exede Program requirements (Fulfillment and Self Install), training for Perfect 10 and ViaSat Websites (Field Service Management and Support Portal), FSM Administrative Support and User Access, work order management, payment discrepancies and research, FFL and Retail technician training support, and quality control.
Contact for new orders, current order status, miscellaneous sales questions, and to become a new customer.
Contact for all marketing/coop fund questions for Exede and DIRECTV.
Contact for assistance with shipping issues, reroutes, redeliveries, and reconsignments (in transit).
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